24/7 Fraud Monitoring
You can use your Hancock County Savings Bank Visa® Debit Card anywhere Visa® is accepted. Debit cards have quickly become the preferred way to pay. They have eliminated the need to carry cash and are often easier to use than a check.
Since card information has become prime targets for criminals. Hancock County Savings Bank is committed to protecting our customers by monitoring your transactions 24/7.
If an unusual transaction appears from places that aren’t part of your ordinary routine, they may get denied at the point of sale. This is part of our fraud prevention and monitoring service. You may receive a call from our fraud detection center to verify recent debit card activity.
As always, if you have any questions, feel free to contact us during normal business hours at 1-800-225-1620, Monday-Friday from 8:30 am to 4:00 pm and Saturday from 8:30 am to 12:00 pm.
Check your statements regularly and monitor your card for unusual transaction activity. Report any unauthorized transactions immediately.
To report suspicious card activity, or a lost/stolen card, notify us immediately at
1-800-225-1620 during normal banking hours or 1-800-472-3272 after hours.
Remember we have your card number, therefore we will not ask you for this information. We will never request sensitive account information.
Monitor your account online or check your statements regularly and notify us immediately if you see any suspicious activity.